Maintenance & Support

Sometimes project completion is just the beginning.

Perfect software has never been built, and that's perfectly alright. A dedicated team of expert software professionals sustain for software upgrades, remote technical support, error handling to avoid any downtime or performance issue so you can focus on your core business functions. To accommodate any software challenges, our long-term continual maintenance and real-time support experts expeditiously diagnose the quandary and resolve it.

Our relationship with clients does not end with the delivery of any product or service, we believe in providing good after sales service to make our clients realize that we build a long-term relationship with them. Our team of experts ensures that any problem that arise after sales are handled properly and is resolved in a short span of time.

InfiGrid’s software maintenance and support services include:

Upgrades

Software version & functionality upgrades

Migration

Database, Programming Language, Platform and many other technology related migration services.

Support

24*7 real time Operational and Helpdesk Support, also a continual support after releasing and deploying software or any application.

Maintenance

Database, Mobile Apps, Packaged Software, Website/Web Application Maintenance.

Enhancements

Application customization or Performance enhancement to meet your business objectives.

Other Support Services

Bug Fixes, Porting, Software Re-engineering, Request Based Software Services etc.

How We Do It

Being a customer-oriented company, we do our best to make our processes as clear and transparent for you as possible. We adopt a well-defined, predictable methodology in delivering secure and reliable solutions for the long-term value of our customers.

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