Maintenance & Support

Sometimes project completion is just the beginning.

Perfect software has never been built, and that's perfectly alright. A dedicated team of expert software professionals sustain for software upgrades, remote technical support, error handling to avoid any downtime or performance issue so you can focus on your core business functions. To accommodate any software challenges, our long-term continual maintenance and real-time support experts expeditiously diagnose the quandary and resolve it.

Our relationship with clients does not end with the delivery of any product or service, we believe in providing good after sales service to make our clients realize that we build a long-term relationship with them. Our team of experts ensures that any problem that arise after sales are handled properly and is resolved in a short span of time.

InfiGrid’s software maintenance and support services include:

Upgrades

Software version & functionality upgrades

Migration

Database, Programming Language, Platform and many other technology related migration services.

Support

24*7 real time Operational and Helpdesk Support, also a continual support after releasing and deploying software or any application.

Maintenance

Database, Mobile Apps, Packaged Software, Website/Web Application Maintenance.

Enhancements

Application customization or Performance enhancement to meet your business objectives.

Other Support Services

Bug Fixes, Porting, Software Re-engineering, Request Based Software Services etc.

Development Methodology

InfiGrid Solutions has hands-on experience in working with a variety of proven methodologies, be it classical methodologies, such as RUP, MSF, CMMI, or modern approaches like agile/Scrum, Waterfall, XP, MSF, PSP/TSP. No matter what kind of attitude your project demands, we have the skills and the expertise to work independently, or seamlessly integrate with your team to help deliver outstanding results.

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