Chatbots – The Rise of Bots and end of Apps
Chatbots works as a human interactor with the user with predefined artificial intelligence based and fixed pathways answers for the user’s query, or we can say a program that interacts with people using the artificial intelligence and fixed pathways.
With different channels available like Skype, Slack, Facebook Messenger, Kik, web chat, direct line, Email, Office 365, GroupMe, SMS and Telegram, the ChatBot get more advantage on smart phones and compare to Apps.
How the Chatbots are beneficial to your business
- Can serve as the representative of your business
- Your business will be 24/7 live with Chatbots
- Save time and prompt response
- Notifying on special events
- Automate the business workflows
- Generates various reports and a quick Insight of your business